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Returns

Returns

We accept returns despatched within 7 working days of delivery by an insured and signed for carrier, for example Royal mail special delivery and provided we are notified by email of the carriage tracking number. Please enclose your name and order number in the return. Returns are made at the customer's own expense.

Condition of Goods
All returns must be in the original condition, unworn and saleable.
Sorry, we regret that for goods that are specially ordered from the Manufacturers especially for you, we are unable to accept returns. Payment must be made in full, in advance, and NO REFUND or EXCHANGE will be accepted.

INTERNATIONAL RETURNS (e.g. from USA and Canada)
In addition International returns (e.g. from USA and Canada) must have a completed Customs Declaration adhered to the outside of the package with the check box 'OTHER' ticked and the declaration must state :'RETURNED GOODS ORIGINATING IN THE EU.'
Failure to comply may incur a charge and will be deducted from your refund.
Credit will be issued as soon as the goods are received back in-store. Garments which have been exposed to smoke, perfume or make-up will be subject to a dry cleaning charge deduction. Goods that have been damaged whilst in your care will not be accepted. Garments received after the 7 working day period will not be accepted. This period is extended by agreement for those returning goods from outside the EU, please notify anne@walkers.style accordingly.