Shipping Update - due to the disruption brought about by the current coronavirus crisis some orders are taking longer than expected to arrive with our customers.
We apologise for any delay which is unfortunately out of our hands.
We send all packages within the British Isles by Royal Mail, tracked, insured and signed for on delivery. Stated delivery times are for orders placed before 15:30 Monday - Friday.
Royal Mail Special Delivery - Guaranteed delivery before 1pm Monday-Saturday. Royal Mail Tracked 48 - Usually delivered within 2 working days, Monday-Friday, although not guaranteed.
If you require delivery on a specific day or by an alternative method please contact the shop. All of our UK shipping options include Free Returns. Please see our Returns Policy page for details.
Due to changes brought about by the UK's exit from the European Union some orders to the EU are now incurring a duty charge. To ensure that our valued EU customers are not presented with an unexpected bill prior to delivery we are now using a 'duty paid' UPS service meaning that Walkers will be billed for any import costs and not you. This service is charged at a flat rate of £21.00 (approximately 24€) and typically takes 5-7 working days.
We offer two delivery options for our US customers*. Royal Mail International Tracked which is charged at a flat rate of £20 per order (approximately $25). This service typically takes 7 - 14 working days (and sometimes longer) to the USA. As it links up to USPS there is unlikely to be any Import Tax levied upon arrival to the USA. UPS Express Shipping is charged at a flat rate of £20 per order (approximately $25). This service typically takes 3-4 working days. Order before noon (UK time) for same day dispatch. Orders to the US may be subject to an import tax. Please see notes on Tax on International Sales below.
Rest of the World
Depending on county, we offer two delivery options for our Worldwide customers*. Royal Mail International is charged at a flat rate of £22 per order. Depending on destination, this service will be tracked, signed for on delivery and insured. Delivery times depend on destination but can be as long as three weeks to Australia and New Zealand. UPS Standard service is charged at a flat rate of £20 per order. This service typically takes 1-2 weeks.
If you are in a hurry for your order, and prepared to pay a further sum (to be advised depending upon the weight of your parcel) we can quote you for a faster service. Orders may be subject to an import tax. Please see notes on Tax on International Sales below.
Tax on International Sales
Orders for delivery outside the UK and EU will be free of VAT (Sales Tax). This is reflected in the prices displayed on the web site where an applicable delivery country has been selected.
Although we do our best to ensure orders do not attract import duty, customers are liable for any such fees levied upon their purchase by their local customs authorities. Please check your local laws for up to date information.
Duty free Thresholds
These duty free thresholds were correct at the time of writing but are subject to change. Walkers accept no liability for the accuracy of this information. Please check your local regulations for up to date information :- United States $800 Canada C$20 Australia A$1000 New Zealand Duty not collected where tax liability is less than NZ$60 - this equates to a total order cost of approximately NZ$235. Please see NZ Government Duty estimator for details. Switzerland 65CHF
Depending on local regulations, splitting orders which fall above the duty free thresholds may avoid import tax being levied.
* on occasions it may be necessary to limit the shipping options available. Please goto your checkout page to see current options available for your delivery location.