If you do not agree to these terms and conditions, then you may not shop on the Walkers website. We reserve the right, at our discretion, to update and/or revise these Terms and Conditions without notice. Please check periodically for any such changes.
Under the Consumer Protection (Distance Selling) Regulations you have a right to cancel your order for any item purchased on this website, and notify us for a full refund within 7 working days of placing your order.
To return your order under the Consumer Protection (Distance Selling) Regulations you can email us, or write to us quoting your order/invoice number, and return the goods to us by Post Office Special Delivery within 7 working days of taking delivery of your goods.
Please note that return postage costs will not be credited or refunded.
Any product with a manufacturing fault will be replaced in accordance with the manufacturers guarantee on a like for like basis only. No credit will be given and no alternative product will be supplied. Faulty products must be returned in suitable protective packaging by Recorded Delivery or other delivery service with tracking. We reserve the right to reject any "faulty" product if we consider the complaint to be unreasonable, unjustified, or of the customer's negligence or making.
Walkers accepts online payments via two third party processing companies, Global Payments (HSBC) and PayPal. In line with UK regulations no card details are held by Walkers.
Where a customer requests delivery to an address other that to where the account registered Walkers reserve the right to delay or cancel despatch until the delivery address can be verified.
Discounts codes, sales and promotions.
We reserve the right to select which goods are included within a promotion.
Discounts cannot be applied retrospectively to orders placed prior to the date of the commencement of the promotion. This date will be strictly adhered to.
Unless specifically stated discounts will not apply to goods already discounted.
We reserve the right to change cancel or extend a promotion without notice.
Our right to cancel
Walkers reserves the right to cancel, without reason, an order or items from an order up until the point of dispatch. In such circumstances the customer will be notified at the earliest opportunity and a full refund of any monies paid in relation to the cancelled order/items (including any shipping component) will be made.
Customers are responsible for checking the contents of their order prior to confirming their purchase. Particular note should be paid to size and colour selection. The customer is also responsible for ensuring the entered/selected delivery address of their order is correct as Walkers cannot be held liable for orders which are returned or go missing due to such errors.